Delivery Information

We understand that for most people a confirmed delivery date if essential to avoid taking priority over more important things in life, with this in mind we offer several options for delivery of your order. Below are the options that are available during the check-out process.

Our delivery costs are determined by the weight of your order, standard delivery on orders over £300.00 including VAT is free of charge.

Delivery Options

Collection – our postcode is B65 0JU

Collect from our warehouse in Rowley Regis B65 0YU, please allow 4 working days after order is processed for collection. You will receive a confirmation email when your goods are ready for collection.

Standard Delivery – 4 working days (Delivery slot 8:00 – 18:00)

Your order will be delivered 4 working days after it is processed – if you would like delivery on a specific day please confirm in the message box when placing your order.

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference in the message box (excluding weekends and bank holidays), from a minimum of 4 working days from when you place your order. If no preference is given your order will automatically be processed for delivery in 4 working days’ time, this will be confirmed to you in an e-mail, delivery dates can be put back up to 24 hours before the delivery is due to take place.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

Standard Delivery – 4 working days (Delivery slot 8:00 – 1:00)

Your order will be delivered 4 working days after it is processed between 8:00 and 12:00, this option is for those who want to be in to accept the delivery but don’t wish to wait all day.

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference in the message box (excluding weekends and bank holidays), from a minimum of 4 working days from when you place your order. If no preference is given your order will automatically be processed for delivery in 4 working days’ time, this will be confirmed to you in an e-mail, delivery dates can be put back up to 24 hours before the delivery is due to take place.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

Express Delivery – 2 working days (Delivery slot 8:00 – 18:00)

Your order will be delivered 2 working days after it is processed – cut off is 12pm, orders placed after this time will be processed the following day.

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference in the message box (excluding weekends and bank holidays), from a minimum of 2 working days from when you place your order. If no preference is given your order will automatically be processed for delivery in 2 working days’ time, this will be confirmed to you in an e-mail, delivery dates can be put back up to 24 hours before the delivery is due to take place.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

Express Delivery – 2 working days (Delivery slot 8:00 – 1:00)

Your order will be delivered 2 working days after it is processed – cut off is 12pm, orders placed after this time will be processed the following day.

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference in the message box (excluding weekends and bank holidays), from a minimum of 2 working days from when you place your order. If no preference is given your order will automatically be processed for delivery in 2 working days’ time, this will be confirmed to you in an e-mail, delivery dates can be put back up to 24 hours before the delivery is due to take place.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

Saturday Delivery – (Delivery slot 8:00 – 3:00)

Your order will be delivered on Saturday morning – cut off is 12pm on Thursday to have delivery Saturday that week.

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference in the message box (excluding weekends and bank holidays), from a minimum of 2 working days from when you place your order. If no preference is given your order will automatically be processed for delivery in 2 working days’ time, this will be confirmed to you in an e-mail, delivery dates can be put back up to 24 hours before the delivery is due to take place.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

Please Note

The delivery schedule is upheld wherever possible and deliveries are typically completed between 8am – 5:30pm

Delivery is to a ground floor location, access permitting and is a one-man, curbside only delivery. Please note – due to this being a one-man service, larger items may require additional assistance to help the driver unload.

Your order will be delivered by either our fleet of vans or our selected courier service. The couriers are unable to call prior to delivering your items.

Delivery Method

Every order is delivered by a specially chosen courier.

Each method of transport is fully equipped to handle all of our products. It is your responsibility to advise us of any vehicle access issues or restrictions to the property that may affect delivery.

We currently provide delivery for 90% of the UK, with the rest soon to follow.

Delivery Terms and Conditions

We cannot always confirm the exact delivery time, deliveries are typically made between 8:00 – 6:00. When your goods are delivered please ensure to check the condition of your purchase and sign if you are 100% satisfied. If your goods arrive damaged, then please make sure to note that when accepting the delivery and contact our sales office on 0333 3660249 and we will make sure to resolve any disputes quickly and efficiently. You will be asked to email in some pictures of your skirting boards so that we can resolve the problem as quick as possible.

All deliveries must be checked for damages before they are signed for. We can only replace goods that are signed for as damaged, damage claims will not be considered if they are made more than 24hrs after delivery.

If you are quite happy for the courier to leave your goods in a safe place if there is no one in to accept the delivery; please ensure these instructions are passed onto the sales office or by leaving a note on your order when placing.

All deliveries that are made without signature are done so at the risk of the buyer, we cannot process any claim with our delivery partners for damages without a signature on delivery.

It is the customers responsibility to be at the delivery address on the agreed date of delivery.

If you do not advise us that you will not be in and no alternative arrangements have been made, the goods will be left without signature in a safe place (we will not be held responsible for any damages in this instance) or returned to the local delivery depot for re-delivery. ANY RE-DELIVERY CHARGES WILL BE CHARGED TO THE CUSTOMER.