Delivery Information

We understand that for most people a confirmed delivery date if essential to avoid taking priority over more important things in life, with this in mind we offer several options for delivery of your order. Below are the options that are available during the check-out process.

Our delivery costs are determined by the weight of your order.

WE DO NOT DELIVER TO NORTHERN IRELAND

 

Clearance Delivery information only

Please note this information section applies to our clearance product offers only!

Clearance Product will be stocked lines and delivery will take 2 working days if ordered by 12:00pm if ordered after it will be 3 working days from that day, please note restrictions and additional costs based on our standard terms and conditions referring to location.

Please note as we use a third party courier we will dispatch goods on time to arrive as advertised however we accept we may not in ever case be able to deliver within the time specified and cannot take any responsibility for such situations.

The following location postcodes cannot be guaranteed delivery and maybe cancelled or take longer than advertised.

KW – HS – IV – AB – DD – PH  – PA – FK – KY – G – EH – ZE – MC – KA – TD – DG – IM – GY – JE – TR – EX – PL – TQ – BT –

Next Day Deliveries

Next Day Delivery – order by 12pm to receive goods next day*

Available to UK mainland Address (exclusions apply) goods order week days ordered by 12pm will be dispatched same day for following days delivery*, excluding Friday which would have a Monday delivery,* we operate a 24hr courier for next day shipments however as the delivery company is not operated by us we cannot guarantee against delays and recommend you do not book fitters or workmen until the goods have arrived we cannot be held liable for any cost due to a delay, customer who wish to cancel are free to do so please refer to our terms and conditions.

The following location postcodes cannot be guaranteed delivery and maybe cancelled or take longer than advertised please call for details.

KW – HS – IV – AB – DD – PH  – PA – FK – KY – G – EH – ZE – MC – KA – TD – DG – IM – GY – JE – TR – EX – PL – TQ – BT

Standard Delivery Options

Standard Delivery – 7 -10 working days (Delivery slot 8:00 – 18:00)

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference in the message box (excluding weekends and bank holidays), from a minimum of 5 working days from when you place your order. If no preference is given your order will automatically be processed for delivery in 7 -10 working days’ time, this will be confirmed to you in an e-mail, delivery dates can be put back up to 24 hours before the delivery is due to take place.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

Please note as we use a third party courier we will dispatch goods on time to arrive as advertised however we accept we may not in ever case be able to deliver within the time specified and cannot take any responsibility for such situations.

 

 

Express Delivery – 3-5 working days (Delivery slot 8:00 – 18:00)

Your order will be delivered 3-5 working days after it is processed – cut off is 12pm, orders placed after this time will be processed the following day.

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference in the message box (excluding weekends and bank holidays), from a minimum of 3-5 working days from when you place your order. If no preference is given your order will automatically be processed for delivery in 3-5 working days’ time, this will be confirmed to you in an e-mail, delivery dates can be put back up to 24 hours before the delivery is due to take place.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

Please note as we use a third party courier we will dispatch goods on time to arrive as advertised however we accept we may not in ever case be able to deliver within the time specified and cannot take any responsibility for such situations.

The following location postcodes cannot be guaranteed 3-5 day delivery option and maybe cancelled or take longer than advertised

We do not deliver to Northern Ireland

KW – HS – IV – AB – DD – PH – PH – PA – FK – KY – G – EH – ZE – MC – KA – TD – DG – IM – GY – JE – TR – BT

 

Express Delivery – 2 working days (Delivery slot 8:00 – 1:00) (Not currently available)

Your order will be delivered 2 working days after it is processed – cut off is 12pm, orders placed after this time will be processed the following day.

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference in the message box (excluding weekends and bank holidays), from a minimum of 2 working days from when you place your order. If no preference is given your order will automatically be processed for delivery in 2 working days’ time, this will be confirmed to you in an e-mail, delivery dates can be put back up to 24 hours before the delivery is due to take place.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

Saturday Delivery – (Delivery slot 8:00 – 3:00) (Not currently available )

Your order will be delivered on Saturday morning – cut off is 12pm on Thursday to have delivery Saturday that week.

Available to all UK mainland addresses. With this service you can request a weekday delivery date of your preference in the message box (excluding weekends and bank holidays), from a minimum of 2 working days from when you place your order. If no preference is given your order will automatically be processed for delivery in 2 working days’ time, this will be confirmed to you in an e-mail, delivery dates can be put back up to 24 hours before the delivery is due to take place.

Chosen delivery dates are upheld where possible. In the circumstance where this can’t be adhered to, a member of our customer service team will contact you to arrange a new convenient day / time for you.

We advise all customers not to book a fitter for your skirting board until you have received delivery and you are happy with your order.

Please Note

The delivery schedule is upheld wherever possible and deliveries are typically completed between 8am – 5:30pm

Delivery is to a ground floor location, access permitting and is a one-man, curb side only delivery. Please note – due to this being a one-man service, larger items may require additional assistance to help the driver unload.

Your order will be delivered by either our fleet of vans or our selected courier service. The couriers are unable to call prior to delivering your items.

Delivery Method

Every order is delivered by a specially chosen courier.

Each method of transport is fully equipped to handle all of our products. It is your responsibility to advise us of any vehicle access issues or restrictions to the property that may affect delivery.

We currently provide delivery for 90% of the UK, with the rest soon to follow.

Clearance Delivery information

Clearance Product will be a stocked lines and delivery will take 2 working days if ordered by 12:00pm if ordered after it will be 3 working days from that day, please note restrictions and additional costs based on our standard terms and conditions referring to location.

Delivery Terms and Conditions

We cannot confirm the exact delivery time, deliveries are typically made between 8:00 – 6:00. When your goods are delivered please ensure to check the condition of your purchase and sign if you are 100% satisfied. If your goods arrive damaged, then please make sure to note that when accepting the delivery and contact our sales office on 0333 366 0082 and we will make sure to resolve any disputes quickly and efficiently. You will be asked to email in some pictures of your skirting boards so that we can resolve the problem as quick as possible.

All deliveries must be checked for damages before they are signed for. We can only replace goods that are signed for as damaged, damage claims will not be considered if they are made more than 24hrs after delivery.

If you are quite happy for the courier to leave your goods in a safe place if there is no one in to accept the delivery; please ensure these instructions are passed onto the sales office or by leaving a note on your order when placing.

All deliveries that are made without signature are done so at the risk of the buyer, we cannot process any claim with our delivery partners for damages without a signature on delivery.

It is the customers responsibility to be at the delivery address on the agreed date of delivery.

If you do not advise us that you will not be in and no alternative arrangements have been made, the goods will be left without signature in a safe place (we will not be held responsible for any damages in this instance) or returned to the local delivery depot for re-delivery. ANY RE-DELIVERY CHARGES WILL BE CHARGED TO THE CUSTOMER.

Please note as we use a third party courier we will dispatch goods on time to arrive as advertised however we accept we may not in every case be able to deliver within the time specified and cannot take any responsibility for such situations.

Please note once the goods have been delivered and we establish there is a POD from the courier we cannot entertain claims, claims of non delivery or POD disputes can be raised by emailing a letter of complaint to sales@myskirtingboards.co.uk which we will forward to our courier for a detailed response.

Good can be cancelled without charge subject to cancelling standard deliveries 5-12 within 5 working days of dispatch (please speak to our sales staff to find out current lead times), express delivery 3-4 days within 3 working days prior to dispatch, Clearance same day, next day range same day, cancelling outside these times will result in charges for both transport and restocking fees see terms and conditions for full details.